15th Privacy Policy — User Data Protection
This policy explains how 15th collects, uses, stores, and protects the personal information of our platform users. Please read it carefully before registering or using any 15th services.
Last updated: January 2026
Information We Collect
When you register or use the 15th platform, we collect the following categories of information:
Account Information
Username, email address, phone number, date of birth, and password (stored in encrypted form). This information is required to create and verify your account identity.
Device & Browser Information
Device type, operating system, browser version, IP address, and device identifier. This data is used to ensure platform compatibility and detect suspicious access.
Local Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM / MYR) via FPX or Touch 'n Go eWallet, we retain transaction records such as the amount, date, and payment method. We does not store full bank account details or card numbers — processing is handled by licensed third-party payment gateways.
Platform Usage Data
Login records, pages visited, games played, session duration, and in-platform actions. This data is used to improve the user experience and ensure account security.
How We Use Your Information
The information we collect is used solely for the following purposes:
- Account management — allows you to log in, manage your profile, and recover access whenever needed.
- Transaction processing — securely verifies deposits and withdrawals in MYR.
- Platform security — detects fraud, unauthorised access, or activity that violates the terms of use.
- Service improvement — analyses aggregated usage patterns (without identifying individuals) to improve the platform's interface and performance.
- Important communications — sends notices related to your account, security, or policy changes. We do not send promotional emails without your consent.
- Legal compliance — fulfils Malaysian legal requirements relating to the retention of financial transaction records.
15th does not sell, rent, or trade users' personal data to any third party for marketing purposes.
Cookies & Session Tracking
The 15th platform uses cookies to ensure a smooth and secure user experience. Cookies are small text files stored on your device by your browser when you visit the platform.
Types of Cookies We Use
- Session cookies — used when you are logged in to maintain your authentication status. This cookie is automatically deleted when you close your browser or log out.
- Preference cookies — saves settings such as your interface language so you do not have to reselect them on every visit.
- Security cookies — helps detect suspicious login attempts and protects your account from unauthorised access.
You can configure cookie settings in your browser. However, disabling session cookies may affect the login functionality and your gaming experience on the 15th platform.
This platform does not use third-party cookies for advertising or cross-site tracking purposes.
Data Storage, Security & Sharing
Data Storage
User data is stored on secure servers with strict access controls. Retention periods vary by data type — active account information is retained for as long as the account exists, while transaction records are kept in accordance with Malaysian legal compliance requirements.
Security Measures
All data transmitted between your device and 15th's servers is protected by SSL encryption. Passwords are stored using one-way hashing — we cannot read your password directly. Internal access to user data is restricted to staff who require it to perform their duties.
Third-Party Sharing
15th shares limited user information with selected third-party service providers — such as FPX and Touch 'n Go payment gateway providers — only to the extent necessary to complete transactions. These providers are bound by confidentiality agreements. We do not share data with third-party advertisers or data brokers.
User Rights, Policy Changes & Contact Us
Your Rights as a User
As a user of the 15th platform, you have the following rights regarding your personal data:
- Right to Access — You may request a copy of the personal information we hold about you by contacting customer support.
- Right to Rectification — If your information is inaccurate or out of date, you can update it through your account settings or by contacting us.
- Right to Erasure — You may request account closure and deletion of your personal data, subject to record-keeping requirements mandated by law.
Changes to This Policy
15th reserves the right to update this Privacy Policy at any time. Changes will be published on this page with the latest update date. Continued use of the platform after changes are published will be considered acceptance of the updated policy. We encourage you to review this page from time to time.
Contact Our Team
For any enquiries, data access requests, or privacy concerns, please contact us via email:
This policy should be read together with Terms & Conditions and Responsible Gaming Guide 15th platform.